Cancellation Policy If you need to cancel your registration, you must submit written notification to MADSEC at least 10 days in advance for a full refund. Cancellations with less than 10 days notice will receive a refund less the cost of food (typically $100) and a $25 processing fee. We accept and encourage sending a substitute when your circumstances require it.
Room Reservations/Rates and Taxes For your convenience MADSEC has reserved a block of rooms at the Sugarloaf Mountain Hotel & Conference Center for Sunday, Monday, and Tuesday nights. In order to access these great rates you will need to make your reservations no later than May 18, 2019 directly with Sugarloaf reservations department at (800) 843-5623. After this date, the official “MADSEC” blocks will be released and the hotel may charge significantly higher rates. There are a limited number of rooms so make your reservation early! All rates are per room, per night and are subject to a 9% tax. Please mention “MADSEC Directors' Academy” when making reservations to be eligible for the special Academy rate. The room configurations and rates are as follows:
Hotel Alcove $101 Hotel Superior/Queen Bed $118 Condo One Bedroom $169 Hotel Superior/2 Queen $128 Condo Two Bedroom $200 Hotel One Bedroom Suite $169 Condo Three Bedroom $237 Hotel Two Bedroom Suite $200 Condo Four Bedroom $283 Hotel Penthouse $643 Condo Five Bedroom $319
*A deposit of 50% will be required at the time the reservation is made. Final payment for individual call-in reservations is due 14 days prior to arrival and will be automatically charged to the credit card on file. To use a different form of payment please call reservations more than 14 days prior to arrival to change payment type. Upon arrival, a security deposit, in the form of a credit card authorization of $200, will be taken. The credit card is not charged unless damages are found or there is evidence of smoking in a non-smoking room. No refund for late arrivals, early departures, no-shows, or downgrades.
** Discount for Member districts ** The first two (2) registrants from the same member district will pay full price of $399, and any additional registrant(s) from the same district will be charged a reduced rate of $369. A registration form must be completed for each individual participant. Discounts will be applied at the time of invoicing.
Extra Meal Tickets for Guests: (Meal prices include tax and gratuity.) Tickets may be purchased by contacting Pam Ouellette at the MADSEC office. $40 Monday Dinner $30 Tuesday Dinner